Providing Care for the Unvaccinated: Psychological Approaches to Address Anger and Frustration (Helpful tips for dealing with unvaccinated family and friends too!) (With CE)

Description

Presenter:  Dr. J. Kim Penberthy

Overview:

Healthcare workers are increasingly facing stressors in their environments that they may be ill-equipped to handle. Such ongoing stress can negatively impact mood states and functioning, increasing frustration and anger in providers. We discuss the unprecedented stressors impacting healthcare workers and the negative impact of chronic stress from the ongoing pandemic, including providing care for the unvaccinated. We will present the stress continuum concept including the five human needs in times of stress. This continuum provides a way to conceptualize stress behaviors and describe the additional roles of bias, discrimination, and other system/ environmental issues in stress vulnerability. We will then describe and demonstrate specific effective strategies to help promote resilience and wellbeing that grow out of these needs, including anger management skills and how to use these with teams and in the workplace. Finally, we present examples of successful application of techniques, including results of implementation and lessons learned in healthcare institutions.

Learning Objectives:

1. Describe the impact of chronic stress and the stress continuum
2. List the five human needs in times of stress
3. Describe and demonstrate specific effective strategies to help reduce frustration and anger and promote resilience